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GCS’ business technology expertise encompasses all forms of corporate communication. Modern businesses communicate using a wide variety of technologies including chat/IM, email, video, blogging and voice systems.
Let GCS design a Unified Communication system that addresses all of your needs, is supported by a single vendor, and incorporates a variety of technologies to provide the best solution. Our top-down design approach focuses on your business issues and communication processes. It begins with a simple question. Who communicates with whom, why and when? GCS provides the “How.”
Since Altigen’s founding in 1996 Altigen phone systems have been installed more than 15,000 times. Altigen was one of the first phone systems designed for small businesses that was built for Voice over IP technology.
While incorporating a wide array of standard features, the Altigen also includes the following advanced features:
- Follow Me functionality to route calls to cell phones and home phones
- Call center feature set
- Voicemail to Email
- Integrated Call Recording
- A 12 port MeetMe Conference Bridge
- Integration to Exchange 2007 Unified Messaging
- SIP Endpoint support
- Windows Soft Phone Client
- Remote Extensions without a VPN*
The Altigen is also the easiest to administer system on the market. Many clients perform all moves, adds, and changes without the assistance of GCS. For those clients looking to outsource these functions GCS offers Basic and Enhanced Maintenance Plans. These plans provide guaranteed response times, replacement hardware, free software upgrades, unlimited remote technical support and more.
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